Estate Agency - Customer Service Advisor - Reading - 52966

An established and successful agency are looking for a Customer Service Advisor to join their team in the Reading area.

Duties of the role delivering outstanding and professional customer service includes:

• Handle incoming calls from vendors, potential vendors, and potential buyers
• Obtaining & Delivering feedback
• Booking Valuations
• Booking Viewings
• Handling incoming enquiries from own website & property portals
• Updating of the database
• Liaising and supporting team members

This role suits a predominantly office based sales candidate with an expert sales manner and a customer service back ground. Although experience in the property field is desirable, other sales environments with the appreciation to deliver high excellence will also be looked at favourably.

You will have an excellent telephone manner, strong communication skills, and pride yourself on giving superior levels of customer service, with the confidence to effectively maximise business opportunities at all times. Support and training will be provided to enable you to excel in your role.

A basic salary of £25,000 is available with an OTE £26,500. Working hours are Monday to Friday 9am to 6pm. Saturday working (1 in 3) is 9am-4pm, with a day off in lieu.

AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.

We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant.

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.