Employment Apprenticeships Team Leader

Employment Apprenticeships Team Leader

Job Type: Full Time, Permanent

Location: Ealing

Salary: £41,808 - £45,021 per annum (Grade 10)

The Role

The employment, enterprise and apprenticeships team at the Council is part of the regeneration, employment and skills service. The focus of this role is to ensure the co-ordination and delivery of a range of projects, partnerships and interventions that support young people into economic activity by leading and managing the youth offer team.

The youth offer team works with a broad range of stakeholders from the public, private and charity sectors to build partnerships that generate opportunities for young residents from the borough including apprenticeships, pre-employment programmes, and work placements.

As part of the regeneration, employment and skills service, the role and work of the team will fit within a wider context that incorporates adult learning, regeneration and inward investment.

Key Responsibilities

• The key purpose of the role is to support the growth of the Apprenticeship and Youth offer programme working closely with residents and public and private sector partners across the borough, The post holder will support the apprenticeship programme manager to design and deliver the internal and external Apprenticeship and Youth Offer programme.
• The post holder will have responsibility of managing direct reports and ensure efficient and effective advice and coaching is delivered to all operational staff which includes the Youth Offer team members on the employment and skills agenda and apprenticeship standards aligned to the council plan deliverable, whilst applying excellent customer service standards.
• The post holder will play a key role in delivering numerous projects and initiatives which will be aligned to the council plan. The post holder will work closely with the wider regeneration, employment and skills service areas to ensure efficient and effective delivery to agreed SLAs and KPIs, together with the associated service performance reporting. The post holder will be required to deputise for the apprenticeship programme manager on occasions.

Skills and Qualifications

• Experience of engaging and influencing internal and external stakeholders including elected Members and senior managers.
• A track record of building and maintaining positive relationships with apprenticeship providers and businesses/ clients at management level with demonstratable outcomes.
• A track record of developing and maintaining effective processes, systems and governance to ensure comprehensive, dynamic and up to date data and intelligence on the Apprenticeship and Youth Offer across multiple sectors and boroughs aligned to government standards.
• Track record of managing projects, establishing processes and delivering to expected timescales and outputs.
• Track record of supervisory /responsibility for staff members and managing contracts and stakeholders.
• Track record of strong positive performance as well as managing poor performance in a timely, effective and outcome focused manner
• Set clear team and individual goals that contribute to the achievement of agreed SLAs and KPIs, together with the associated service performance reporting.
• To manage the team including performance management, staff learning and development and the management of staff performance data and poor performance.
• Ensure that procedures and processes accurately meet service requirements.
• Track record of liaising with external partners to ensure projects, data and process requirements are being met.
• Contributing to projects and tasks requiring a people management input, attending, and contributing to working groups as required.
• Managing time to promote continuous service improvement and on-going service delivery.
• Ensure accurate electronic project management data and systems for projects are in place. Use statistical reporting tools for analysis of data and performance management.
• Prepare professional presentations, reports and spreadsheets using IT packages.
• Contribute to the implementation of the Hanlon CRM system to facilitate the most effective and efficient operation of the youth offer team and ensure that continuous improvement principles are adhered to.
• As a member of the Economy and Regeneration service to work flexibly across teams as required.
• Any other duties appropriate to the post and grade as required by the apprenticeship programme manager or the head of employment, enterprise and apprenticeships.
• Evidence of a successful track record in the preparation of apprenticeship or employment and skills growth/support programmes.
• Demonstrable supervisory experience and managing staff in a public or private sector setting.
• Experience of stakeholder engagement and/or resident engagement or consultation.
• Experience of monitoring and reporting data and information.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable council, please click apply to be redirected to their website where you can complete your application.

The Council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults.