Employee Benefits Consultant Support, Lead Group Pension & Risk Administrator (BW-2027)

Employee Benefits Consultant Support, Lead Group Pension and Risk Administrator
Salary £25,000 - £35,000 p.a DoE
Hybrid working from Bury St Edmunds after 3 months

We are working with an award winning Chartered Financial Planning firm based in East England.

This firm have been awarded "Best Employer in the Eastern Region". The judges rated them highly in every category and employee well-being, individual development and comprehensive reward and recognition strategies stood out.

They now have an opportunity for a Senior Administrator from an Employee Benefit Background to join the support team.

• To undertake a lead support role to the Employee Benefits Consultants and Directors to ensure clients receive a consistent high level of service and support
• Support and develop junior team members to enable them to be as efficient and effective as possible

Key Responsibilities

• Ensure timely delivery of employee benefits scheme processing for group risk, group private medical insurance and other schemes/policies as required
• Provide administrative support for new, existing and complex schemes
• Manage Auto-Enrolment compliance for all pension schemes
• Manage annual renewal and market reviews for all existing group risk schemes
• Prioritise and process claims and keep client and consultant up to date with progress
• Ensure bespoke compliance documents are accurate and up to date
• Process monthly payments, ensuring that the contributions are correct
• Organise and prepare for client governance and pre-renewal meetings
• Complete follow-up actions from client meetings in line with instructions from consultant, liaising with both client, insurer and pension provider as required
• Check and issue policy documentation
• Assist clients with the implementation of Employee Assistance programmes
• Prepare Employee Announcement Letters for new and existing schemes
• Draft proposition documents, reports and presentations for consultants
• Provide feedback to consultants, keeping them up to date
• Ensure IO is up to date and opportunities are added and maintained regularly and correctly, in consultation with the Employment Benefit Consultant/Director
• Support, train and develop junior team members to enable them to undertake tasks that will benefit the team and ultimately the client
• Undertake project activity to ensure the efficient running of the office e.g. streamlining processes and documents, create framework for checking work, ensure templates/documents are correct and in the right place, workflow management.

About You

Essential

• Knowledge of pensions, group risk and healthcare, group pensions administration, automatic enrolment duties, group life, group income protection and group critical illness schemes and employee assistance programmes
• Business protection
• Insurer offers
• Pension provider systems
• Hold GR1 Group Risk and R01 Regulation and Ethics
• Attention to detail/accuracy
• Computer literate and data management
• Analytical
• Good organisation and prioritisation skills
• Time management
• Team working
• Ability to build and maintain relationships
• Communication - written and verbal
• Curiosity and willingness to learn and improve

Desirable

• R04 Pension and Retirement Planning
• Progressing towards the Diploma in insurance
• Experience with I/O
• Commercial awareness

Benefits & Rewards

• Competitive Salary
• Profit share after 12 mths
• 5% Pension Contribution
• Subsidised Healthcare
• Life Cover and Income Protection
• Cashplan
• Employee Assistance Programme
• 25 days holiday + Christmas to New Year shut down + 1 day for Birthday + 1 day for Volunteering (subject to line manager approval)
• Professional Subscriptions, Exams and Study Resources paid for
• Cycle to Work Scheme

Initially this role will be fully office based to enable appropriate training and development to take place but once established there would be an option to work up to 2 days a week from home.