Employee Benefits Administrator

Posted 2 days ago by Goldhawk Associates
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Employee Benefits Administrator needed to support employers and their employees with all elements of their benefits and personal finance delivering a first class proactive service.

The role entails but not limited to;
  • Company new joiner processing
  • Maintaining company database
  • Processing letters of authority from clients
  • Processing of group personal pension monthly contributions
  • Communicating with existing and former clients, providers and advisers via email/letter and phone
  • Support employers/employees with any Private Medical insurance claims/issues
  • Support employees with the auto-enrolment process
  • Sending communications to employees regarding salary sacrifice, AE rate changes, claiming back higher tax rate etc and assisting with any related queries

Essential Skills for this role:
  • Comprehensive understanding of auto enrolment legislation
  • Understanding of Net, Salary Sacrifice and Tax for Pension contributions
  • Basic understanding of core employee benefit products such as life assurance, income protection and private medical insurance
  • Minimum of 2yrs working experience with Group Personal Pensions and/or Personal Pensions
  • Customer service experience
  • Excellent attention to detail

Desirable Skills for this role:
  • CII qualifications in Financial Services and/or Pensions
  • Experience in financial services, particularly Group Personal Pensions and Group Risk, with work experience in an Employee Benefits Team
  • Experience of processing letters of authority
  • Experience of processing monthly pension contribution files with pension providers


Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

Reference: 52355982

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