Ecommerce Executive

Our client are a fast growing business.

They are looking for an Ecommerce Executive to join the team and help them take the business to the next level.

Reporting into the Ecommerce Director, this is a great opportunity to join a thriving and exciting challenger business at a pivotal time in its evolution.

You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start.

The Role

As the Ecommerce Executive, you will work closely with the Ecommerce Director to ensure the website is working to the highest possible standards, ensuring promotions and range changes land on time and in full.

You will help us optimise the shopper journey to increase conversion by ensuring relevant content and promotions are visible at all times, fixing issues as they arise as promptly as possible.

You will track online data and provide reports to the Ecommerce Director to help them evaluate performance and make improvements.

Key Responsibilities:

Ownership of the day-to-day administration of the website:

• Plan and manage website content updates including homepage, product and category pages, offer pages, blog posts etc.
• Maintain the product catalogue by editing existing products, adding new products and removing obsolete products
• Liaise with relevant internal departments to collate product information in a timely manner
• Ensure all new products adhere to the agreed data quality guidelines for launch
• Execute online promotions and marketing campaigns in line with the marketing schedule
• Liaise with the design team to get high quality images for all on-site campaigns
• Create new campaign landing pages in WooCommerce as and when required
• Responsible for category page merchandising and optimisation, including catalogue attributes, tags, filters, sort rules & badging
• Make required website changes to fix known issues e.g. incorrect copy
• Work closely with the Ecommerce Director to optimise the website for SEO, including product descriptions and on site content.

Trading & reporting:

• Generate the weekly trading report for the Ecommerce Director
• Use the Klevu product discovery engine to set-up search marketing & category merchandising campaigns for the Ecommerce Director
• Run a daily diagnostic check using Google Webmaster Tools to ensure there are no indexation/crawling errors & escalate issues to the Ecommerce Director
• Run a daily diagnostic check in Google Analytics, setting up alerts to be proactive in identifying potential issues and escalate to the Ecommerce Director
• Run a daily site walk on mobile and desktop to validate that the website is up and running correctly, escalating when there is a problem to the Ecommerce Director

UAT testing for new features:

• Help the Ecommerce Director test all new releases in Staging, flagging any issues for escalation
• Sense check all new releases to the Production live website to ensure we maintain a bug free store

The ideal candidate:

• 1+ years of experience within ecommerce, ideally for a retailer
• Experience working with WooCommerce and Wordpress ideal but not essential
• Highly organised and confident getting tasks done without constant supervision
• Proactiveness and attention to detail is a must
• Core computer literacy and good understanding of web tools e.g. CMS, Word, Excel
• Good communication skills
• Passionate about giving customers the best possible online shopping experience

Excellent package on offer