Director of Business Improvement

We own and manage around 13,000 homes within the Borough of Rochdale in Greater Manchester. We are the largest provider of affordable housing in the Borough and, in an economic environment where the supply of housing is at its most challenged, we take very seriously our responsibility for supporting the people who live in our homes and communities to live well and thrive.

Our core purpose is to be a provider of quality homes and services to our customers who live across the towns and villages of the Borough of Rochdale. Our role in making places and building a sense of community through the provision of homes and services is at the heart of our role.

Our primary focus is on providing warm homes in safe communities where people want to live and raise their families. We're excited to see the changes that will be delivered over time for our customers, and we'd love to hear from people who want to join us and help us to deliver those improvements.

We currently have a great opportunity for an experienced and dynamic Director of Business Improvement to join us on our journey. As a member of our senior leadership team, a key focus of the role will be to work with the Executive and Directors to embed new thinking and new ways of working across our teams. Working in partnership with fellow Directors, you will make sure we have a cohesive plan to lead us through change and help all colleagues to play their role in our future success.

We are looking for an individual with a successful track record in leading change programmes for the benefit of employees and customers. Bringing positive impacts and delivering high levels of satisfaction, improved efficiencies, employee engagement and business improvement, all of which are fundamental to delivering our ambitions.

You will be skilled in delivering successful change through multiple project teams, a proven relationship builder who can influence, innovate, engage, improve and transform bringing together activities and help us to transition to a new operating model that will deliver the best services demanded by our customers.

If this sounds like you read the recruitment pack attached for more information around the specific elements of this role and the opportunities for change.

What's in it for you?

As an RBH employee, you will receive a range of fantastic benefits, including: -

• SMART working arrangements
• Holiday entitlement - 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement.
• Ability to purchase up to an additional 5 days leave per year.
• A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%
• Healthcare - automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few.
• You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues.
• Plus, many more

Please refer to the attached Recruitment Pack upon completing your application.

Indicative Interview schedule:

longlisting will take place on an ongoing basis with preliminary interviews of the shortlist taking place on 13th May 2024 and Final Interviews on 20th May 2024.

Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application