Digital Systems Assistant

Role: Digital Systems Assistant | Location: Great Bookham, Leatherhead KT23 4DZ

Salary:?£14.28 p/h | Part Time:?21 hours per week

Looking to elevate your career and eager to make a positive impact? At The Grange we’re seeking a Digital Systems Assistant to encourage and empower our dedicated staff team to get the most from our systems.

Benefits of Digital Systems Assistant:

• Annual leave 33 days, including bank holidays, rising to 37 days after 4 years’ service. Pro-rata for part time employees
• Flexible working pattern. The role is based fully on-site but we’re happy to discuss a work pattern to suit you
• Annual salary review
• Contributory pension scheme with 4% employer contribution
• Extensive internal training programme
• Staff discounts on delicious home cooked food and hot drinks at our Courtyard Café (open Mon - Fri)
• A focus on wellbeing, including a 24/7 confidential Employee Assistance Helpline
• Monetary staff referral scheme payable (T&Cs apply)
• Free onsite parking; 20 min walk to local train station; 5 mins from local bus stop (479)
• Beautiful countryside location
• Chance to have your voice heard - regular Employee Forum and Annual Staff Survey
• Supportive and knowledgeable team to learn from.

About The Digital Systems Analyst Role:

This job is about aiding users with different levels of tech know-how, explaining IT in simple terms. The role involves working with the Digital Systems Advisor, becoming proficient in the Nourish Care System to ensure data is CQC compliant, and providing support for Windows 10, 11, and Microsoft 365 through an email ticketing system, helping staff with daily IT issues

Experience required for this Digital Analyst Role:

• Confidence in using IT, especially Windows 10 & 11, and Microsoft Office 365 Apps.
• Experience in supporting and resolving IT queries.
• Knowledge of using Android and Apple mobile devices.
• Skilled in learning new digital systems/packages quickly.
• Experience in training others across various skill levels.

What Colleagues Say

The Grange is a great place to work, don’t just take our word for it, here’s a snippet of what our team had to say in our October 2023 staff survey:

• 96.4%?of the team say they understand how the purpose & values of The Grange relate to their job
• 92%?say training gives them the skills and knowledge to do their job properly
• We have an open, no blame culture as emphasised by?98.8%?of the team saying feel able to admit when they make a mistake
• 97.6%?are proud of the service they deliver
• 83.3%?feel their opinions count and are encouraged to contribute to decisions.
• 94%?feel colleagues are helpful and supportive

About The Grange at Bookham

The Grange at Bookham is a multi-faceted centre in Surrey offering support for individuals with mild to moderate learning disabilities. It serves as a housing association, charity, and regulated care provider, presenting residential care, supported living, and diverse skills training and activities across an 8-acre site. Their focus is on promoting independence and fulfilling lives for those with learning disabilities.

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