Digital Journey Manager
Digital Journey Manager - £70K- Hybrid (London) - Consumer Industry
I have partnered with a world-leading Consumer business that has a strong global reach in over 10 markets.
This is a brand-new role to the business where you will play a crucial part in transforming the customer experience for all consumers and businesses across the multiple markets. This business has ambitious plans, and you will get the opportunity to part of each execution, with a passionate and humble team.
You will be reporting to the Senior Manager of Digital Experience and Communications, and work with a team of specialist marketers across the global business.
Key Responsibilities
·Drive customers through the digital journey across the European markets.
·Work closely with the product and UX teams to create new opportunities.
·Lead the current and future digital roadmap.
·Provide analytical insight for new opportunities and understanding of the trends in the market.
·Implement new ideas to get customers to use the product.
Skills & Experience
·Strong experience in customer experience management and digital journeys.
·Excellent communication skills to work across the wider teams (product, UX) and global teams.
·Analytical skills to draw on trends on insights.
·Previous experience working in digital channels.
·Open to industries, but advantageous to come from a Financial/Insurance background.
Reference: 52462488
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'