Digital Communities Coordinator

Fixed Term 24 months| Full Time | Salary: £34,392 per annum | Location: Hybrid | Close date: Monday 6 May 2024 (9am)

Join our award-winning team and help the nation enjoy better bone health. We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.

We’re proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.

This role is an exciting opportunity to form part of a team coordinating and developing our digital services, including contributing to two multi-year service development programmes currently underway, Osteoporosis Connect and Medication Support (Action for Osteoporosis) and overseeing our online peer-support communities.

We’re looking for someone with excellent interpersonal skills with a demonstrated ability to build rapport, empathise with others, and foster positive relationships both online and offline.

Do you have experience supporting online communities or support spaces, preferably within a healthcare or charitable organisation?

Do you have experience coordinating projects or services? (digital experience would be ideal)

Do you have experience of navigating sensitive or contentious topics with diplomacy, tact, and professionalism, ideally within online communities?

If you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

Location - In this role, you would benefit from the flexibility of working either on a hybrid basis (with the expectation to attend our central Bath office, at least 20% of your time each month),or working in a fully remote way.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

Want to know more?

For more details on this role, please download the job description.

The closing date is 9am on Monday 6 May 2024 (9am). First round interviews expected to be w/c 13 May 2024

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