Digital and eCommerce Manager

Our client is looking for a Digital and eCommerce Manager to join their business. You will be responsible for delivering the revenue and profitability goals for the website as well as coordinating the delivery of a best-in-class consumer experience that educates & drives purchase intent.

Client Details

A leading powerhouse in the Consumer Goods category based in Surrey renowned for delivering innovative products and solutions to consumers on a global scale.

Description

• Own the yearly strategy for the website on how both revenue and data sign-up targets will be met
• Ensure the content aligns to the brand and promotional calendars
• Work with Business Units on developing exclusive promotional activities to drive revenue and profitability
• Establish .com as the preferred shopping destination for all products groups
• Develop the "best-in-class" CX journeys
• Day to day management of creative agencies to execute eCommerce and digital marketing campaigns and analyse assets performance
• Develop functional capabilities around test, learn and iterations to accelerate category growth and best practice
• Own the processes to improve the running of the team as well as the businesses understanding of performance
• Analysis of historical data, PSI and market trends on a weekly basis to generate the weekly/monthly forecast
• Develop realistic and accurate forecast & delivery plan to input into forecasting systems
• P&L Management include COI analysis
• Responsible for delivering user friendly content that drives business outcomes
• Make sure things happen on time, and communicate status to key stakeholders
• Develop communications for all digital touch points focusing on lower funnel, closing deals and short cut to conversion in collaboration with the wider team and agency partners
• Monitor periodical performance measures and supplier/customer non-conformance to enable process improvements in the Supply Chain providing a fact based analysis with corrective action plans
• Create weekly and monthly metrics tracking system to use to make informed business decisions

Profile

As a successful Digital and eCommerce Manager you will need to be:

• Educated to degree level in a related discipline or equivalent experience required
• A natural curiosity and desire to learn
• Be able to influence and guide a team
• Extensive eCommerce experience
• Ability to facilitate cross-functional teams and navigate matrix organisations
• Strong knowledge on financial reporting, cost structure, and sales deduction
• Commercial acumen with an ability to provide commercial & promotional insights to turn into actions
• Advanced knowledge of Microsoft Excel and PowerPoint are required
• ROI modelling knowledge is needed
• Experience in communicating and presenting data with an emphasis on the insights the data delivers
• Proven problem solving skills with the ability to balance conflicting interest

Job Offer

The Digital and eCommerce Manager package overview:

• Salary range from £50,000 to £60,000
• 10% Bonus
• £6,000 car allowance
• 9% Employer Contribution into your Pension
• Life Assurance
• Private Healthcare
• 25 Day's Annual Leave (+ Public Holidays)
• Staff Discount
• Subsidised Cafeteria