Development Manager

Position: Development Manager

Location: Warren House, London, W14 8TR

Working Hours: Monday to Friday 0900 -1730

Salary: £58,000 - £61,500 per annum (depending on experience)

Contract: Full-time, Permanent

About Us:

Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.

Benefits:

• Westfield Health cashback plan
• 25 days of annual leave
• Working in a small team, with a flexible rota
• Support your career development
• Employee referral scheme
• Team Uniform*
• Discretionary bonus

Job Description:

Warren House built in the year 2000 is located at the heart of the Royal Borough of Kensington & Chelsea. It is a private residence complex comprising of 248 private apartments and duplex penthouses. The development benefits from 24hr Concierge and private onsite gym. Warren House is located close to West Kensington, Earls Court and Kensington Olympia underground stations.

Key responsibilities include, but are not limited to: 

• Managing the day to day running of the estate and ensuring operational excellence at all times.
• Carrying out detailed site inspections on a daily basis, ensuring health and safety and statutory compliance.
• Task and monitor the duties of site-based staff to ensure that work specifications and service levels are met. Clear and specific instructions should be issued to estates staff with joint review of efforts to ensure an appropriately proficient outcome.  
• Actively take action to remedy breaches of the lease, nuisance, Landlord and Tenant legislation, general requests, queries, etc. Liaise with residents / Committee / specialist advisers as appropriate.
• Monitor the performance of regular routine contractors (e.g. grounds maintenance and communal area cleaners).
• Liaise with residents / contractors regarding routine repair and maintenance requests. Monitoring work to completion.
• Assist with planning, specifying and tendering cyclical maintenance, major repairs, and routine contracts.Assist in monitoring works to completion; liaising with residents / contractors / specialist advisers as appropriate.
• Monitor completion insurance claims, liaising with the relevant parties as required.
• Ensure that correspondence, emails and telephone calls are responded to within timeframes as set within Premier Estates’ published Customer Service Charter.
• Assist with arranging audit of the accounts for Warren House as soon as practicably possible after each year-end. Liaise with Auditors / Committee as appropriate.
• Assist with preparing a service charge estimate in advance of any annual meeting calculating the service charges for the forthcoming financial year.
• Assist with the collection of service charges and other payments required by the lease. Instigate arrears procedures when required.
• Manage the authorisation of invoices and the payment of contractors.
• Undertake other general duties as required to commensurate with the management of residential property in accordance with industry best practice.
• You would have already achieved the IRPM associate/membership (or willing and able to obtain with successful employment). 

Please Note: Comprehensive guidance and support will be provided to ensure your success in this role.

What We Ask From You:

• Strong people manager with a demonstrable track record in leading and inspiring teams.
• Excellent stakeholder management skills, the ability to manage client relationships effectively, ensuring good communication and regular reporting.
• Existing experience in managing developments, being responsible for the operational running of the estate and ensuring health & safety.
• Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside / outside of the organization.
• Excellent team player
• Proficient IT Skills
• Strong Multi-Tasking Ability
• Ability to grasp new concepts quickly

For further details about this position or to gain deeper insights into Premier Estates, please visit our website. To contact us or make inquiries, please reach out to our recruitment team at , who will be delighted to provide additional information.

Eligibility:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates. *some developments vary