Depot Administrator

Our client with a strong UK brand identity are currently recruiting for an experienced Depot Administrator to join their team in Ellesmere Port on a permanent basis. Joining a successful, motivated team, the Depot Administrator will be rewarded with training, pension scheme, free onsite parking, recognition awards, cycle to work scheme and an employee assistance package.

Hours of work are Monday to Friday 830am-5pm.

Depot Administrator duties:

Working closely with the other members of the team in order to fully understand customer and supplier requirements and expectations.

Dealing with customer enquiries.

Deal with any procurement needs.

Identify opportunities for and initiate continuous improvement projects.

Data inputting.

Provide timely, quality and accurate management information.

General administration duties.

Prepare and send transport and warehouse invoicing to customers.

Investigate and conclude customer invoice queries.

Depot Administrator requirements:

Good communication skills are essential with the ability to express empathy with customers.

Excellent written and verbal skills are essential.

Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.

Report writing on customer service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.

Familiar with Microsoft Word, Excel and Powerpoint.

Experience with SAP

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy.