Data Officer

The Role

To provide effective administrative support as a member of the Business Support Data Team, completing digital enrolment timely and accurately, whilst ensuring college policy, audit and conditions of funding requirements are met.

The successful candidate will have excellent administrative and communication skills, high  computer literacy and be highly efficient and organised. They will have excellent attention to detail and be able to identify and rectify errors. They will be articulate and able to deal sensitively with a variety of situations to support the student experience. The ability to be clear and assertive whilst remaining calm and composed is essential.

Responsible to: Business Support Manager, Data for Classroom Based

Position Description
Key Accountabilities & Responsibilities:

1. To enrol students and maintain excellent record keeping, checking for data compliance and ensuring regulations are adhered to.
2. To assess student’s data and provide an accurate assessment for fees to maximise funding and compliance.
3. To provide support to ensure student data is validated for ILR submission, providing support to collect missing information.
4. Auditing enrolment documents to ensure compliance.
5. Maintaining excellent record keeping and archiving.
6. Maintaining knowledge as an advanced user in ProSolution for student records and data.
7. Process student withdrawals.
8. Process student change requests.
9. Support classroom audits.
10. Respond to queries for student reference requests.
11. To support other College wide activity such as enrolment and invigilation at peak periods.
12. To Participate in any other duty appropriate to grade and service needs as determined by management.
13. To adhere to college policies and procedure including Safeguarding, Health and Safety, GDPR, Equality and Financial Regulations.
14. To contribute fully to the mission and values statement of the College, ensuring its effective implementation in all aspects of College life.
15. To participate in professional development, training, and appraisal processes.

PERSONAL ATTRIBUTES, QUALIFICATIONS & EXPERIENCE

ESSENTIAL

DESIRABLE

METHOD OF ASSESSMENT

1. Excellent administrative and organisation skills with attention to detail.

v

A

1. Excellent computer literacy skills, including proficient use of Microsoft Office packages.

v

A

1. Experience of working in a team in a busy office environment.

v

1. Able to manage and prioritise own workload.

v

A/I

1. Understanding of the ILR and fee assessment rules for further education.

v

A

1. Excellent customer service skills with a positive approach.

v

A/I

1. Excellent communication skills with the ability to collect data from wider audiences.

v

A/I

1. Willingness to assist and interact with internal and external stakeholders

v

A/I

1. Ability to be flexible and adapt workload/priorities to meet the demand of the service.

v

A/I

1. Ability to perform a variety of functions within a team, with a positive approach to change.

v

A/I

1. Experience of using education software packages.

v

A/I

1. Minimum of Level 2 literacy and numeracy or willingness to complete

v

A