Data Inputter IRB Operator

We are currently recruiting for IRB Operators to work for Thames Valley Police at their headquarters in Kidlington.

This is a temporary role working Monday to Friday 8 till 4 - 37 hours a week.

The overall purpose of the role is to: Create and maintain accurate and comprehensive records on the national database of the Police National Computer (PNC). To research, extract, interpret and disseminate information from the PNC, Niche and Police National Database.

KEY ACCOUNTABILITY AREAS:

1. Create and maintain accurate and comprehensive criminal and other records on the Police National Computer (PNC) and Police National Database from source documents, email, Contact Management Platform task or telephone. All data entry must comply with National Guidance, Data Protection Act and MOPI.
2. Resolve both internal and external telephone/radio enquiries on all aspects of PNC and Niche with the knowledge and experience of the incumbent, identify and threat or risk and make appropriate decisions.
3. Support operational officers, police staff, UK Forces and Outside Agencies who contact the Information Research Bureau (IRB) by dealing promptly with request for services. Interrogate and interpret intelligence and information held on relevant IT systems, using professional judgement to evaluate threat, risk and harm then provide accurate information, in accordance with Data Protection principles.
4. Particular attention to the creation of warning signals, descriptive details, addresses and Modus Operandi Keywords, essential to QUEST (Query Using Extended Search Techniques) searches.
5. Analyse information supplied for specialised PNC, Police National Database, Niche and CMP requests and carry out the searches using and amending the data as appropriate. Scrutinise the information returned ensuring that only relevant information is released and in accordance with Data Protection principles.
6. Evaluate all messages coming into the IRB via the PNC, e.g. broadcast or emails and decide on the areas of circulation taking into account the nature of the information
7. . Maintain paper and computer based records as required for protection of data, which support PNC entries including Safeguarding issues pertaining to Non Molestation, Restraining, and Protection Orders; and take the necessary action in respect of printouts received from Hendon Data Centre to ensure that the PNC entries owned by TVP are accurate and relevant. (DAF Prints)

CHARACTERISTICS OF THE ROLE

• Good standard of education including excellent numeracy and literacy skills with strong communication skills, with English and Maths GCSE A-C or equivalent.
• Demonstrate exemplary interpersonal skills including verbal and written. Articulate, methodical, conscientious and concise.
• Proven research skills with ability to problem solve whilst working under pressure prioritising workloads and to work flexibly in a 24/7 year round environment
• Self-motivated and able to use initiative whilst working effectively with minimum of supervision and yet remain team focused.
• Demonstrate experience of and ability to use computers, with a knowledge of a wide variety of IT applications and a proven ability to input data accurately and in a timely fashion, with proven keyboard skills with capability to type at least 28 words per minute
• The ability to assess and analyse information, identify risk and vulnerability and consider action using professional judgement, thinking logically using the agreed policies and procedures.
• Attend courses at various sites within Thames Valley Police area and College of Policing in Ryton, to successfully complete training of PNC, PND, Niche, CMP and other systems working towards required level of competency
• Able to receive and provide constructive feedback to team members on a daily basis in relation to work quality assurance.
• Knowledge of systems of PNC, Niche or CMP is highly desirable.
• Typing / Word processing qualification or equivalent. desirable

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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