Data Import Administrator

At Adaptable Recruitment we have a fantastic opportunity for a Data Import Administrator to join a fast growing company in the Liverpool area

Salary: £23,788- to increase after 12 months to 24,712
6 months FTC - with potential to go permanent
Fully office based: discussion over hybrid working after training
Working hours: 35 hours

Reporting into: Team Leader

Main responsibilities to include:

• To import corporate policy amendments onto database, handle queries and utilise the Medicash
• Make changes to existing accounts, import new policies, leavers, and amendments electronically and via Medicash API and Portal
• Liaise with company contacts/brokers to resolve queries
• Maintain the quality of the main database and ensure it is kept up to date
• Handle inbound emails/calls regarding membership data and process any changes in a timely manner
• Complete bulk terminations and bulk uploads for expansion
• Organise distributions of policy schedules
• Provide reports and spreadsheets as required
• Communicate effectively with customers via telephone, email
• Assist with Policy Admin to ensure Service Levels are met
• Fulfil additional tasks, assigned by your Senior Team Leader, to meet the needs of the needs of the business

The Ideal Candidate:

• Accuracy of information imported into database
• Understanding of excel spreadsheets
• Timeliness of work completed
• Effectiveness of communication - written and verbal
• Use of customer portal
• Ability to resolve queries
• Telephone manner