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Data Import Administrator

Posted 9 April by Adaptable Recruitment
Salary icon £22,655 per annum
Location icon Liverpool , Merseyside

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At Adaptable Recruitment we have a fantastic opportunity for a Data Import Administrator to join a fast growing company in the Liverpool area

Salary: £23,788- to increase after 12 months to 24,712
6 months FTC - with potential to go permanent
Fully office based: discussion over hybrid working after training
Working hours: 35 hours

Reporting into: Team Leader

Main responsibilities to include:

  • To import corporate policy amendments onto database, handle queries and utilise the Medicash
  • Make changes to existing accounts, import new policies, leavers, and amendments electronically and via Medicash API and Portal
  • Liaise with company contacts/brokers to resolve queries
  • Maintain the quality of the main database and ensure it is kept up to date
  • Handle inbound emails/calls regarding membership data and process any changes in a timely manner
  • Complete bulk terminations and bulk uploads for expansion
  • Organise distributions of policy schedules
  • Provide reports and spreadsheets as required
  • Communicate effectively with customers via telephone, email
  • Assist with Policy Admin to ensure Service Levels are met
  • Fulfil additional tasks, assigned by your Senior Team Leader, to meet the needs of the needs of the business

The Ideal Candidate:

  • Accuracy of information imported into database
  • Understanding of excel spreadsheets
  • Timeliness of work completed
  • Effectiveness of communication - written and verbal
  • Use of customer portal
  • Ability to resolve queries
  • Telephone manner

Reference: 52446120

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