Customer Verification Advisor, Documents Administration (Night Shift)

As a Customer Verification Advisor, you will play a key part in the verification process of our global customer base.

We are looking for bright, inquisitive and enthusiastic individuals to join our team.

The ideal candidate will play a key role in reviewing customer’s registration details and verifying documents in line with company processes.

The night shift working week runs Monday through to Sunday and is followed with 7 days off. A typical night shift will either start at 19:45 and finish at 07:15 or start at 20:00 and finish at 07:15. Successful applicants should be available to work any 5 days from 7 between the hours of 07:00 and 23:00 to complete their training.

In return, we offer a competitive salary, generous bonus scheme, long service recognition and a wide range of other benefits. The starting salary for this position is competitive increasing to £28,808.00 per annum upon successful completion of training.

This role is eligible for inclusion in the Company’s hybrid working policy where you will have the option to work up to three days from home.

Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of employment.

Preferred Skills, Qualifications and Experience

• Excellent attention to detail.
• Good investigative skills.
• Ability to learn.
• Ability to work to high standards when under pressure.
• Ability to prioritise tasks.
• Effective communicator at all levels.

Main Responsibilities

• Verifying identification documents provided by our customers.
• Reviewing customers’ registration details.
• Using internal/external sources to verify our customers.
• Assisting other departments with verification queries.
• Ensuring compliance with our Company verification processes.

The closing date for applications is 02/04/2024.

To apply send a copy of your CV with covering letter quoting the position reference CVADANS0224RD or click on the link to apply.

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