Customer Support Specialist

Search are exclusively working with a business based just outside Bristol who are looking to add a Customer Support Specialist to their team to keep up with demand.

As a member of the Customer Support team you will be responsible for thousands of customer and supporting them through their lifecyle.

This role is office based and offering a competitive salary of £25,000 - £26,000 dependent on experience.

Duties:

• Support customers through the year with updates and touch points where you need to update their paperwork
• Ensure the email inbox is managed and customers and clients are replied to within a timely manner
• Dealing with all after sales queries
• Be the middle person between the customer and client and look to resolve queries on both sides

Experience required:

• Phone based experience preferably within a call centre environment
• Experience in working within a paceful role
• Previous administrative experience
• IT literate
• Experience working with a system to updates not and the status of customer accounts
• Excellent communicator written and verbally

If this sounds like the next role for you, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.