Customer Support Coordinator

Customer Support Coordinator | Telford | 12-month FTC |£24,000pa |Enhanced Benefits Package

Are you an experienced Sales Administrator / Customer Support Coordinator with experience within the Manufacturing industry seeking a new role with a reputable company?

The Company

An award-winning Manufacturing company who are looking to recruit into their Customer Support team to cover maternity, initially on a 12 month FTC. Joining a medium sized team of experienced colleagues, you will benefit from the support of your Manager and peers with regards to training and on-boarding.

Although this role is initially a FTC, as the business continues to grow there is a possibility of this role becoming permanent after your FTC ends.

The Opportunity

• Taking inbound calls from Customers regarding their orders, ensuring any complaints or queries are handled effectively.
• Forecasting of customer requirements, communicating demands with the relevant internal teams to ensure supply chain functions run smoothly.
• Working closely with the Account Managers to ensure Customer satisfaction levels are retained
• Processing sales orders accurately on SAP.
• Monday - Friday, 8:45-5pm

What’s In It For You?

• 25 days holiday + stats + your birthday off!
• 37.5 hour working week
• Health and wellness scheme

For further information please contact Lydia Johnson at Seymour John Ltd

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