Customer Support Advisor

Job Title: Customer Support Advisor

Location: Blackpool

Salary: Competitive

Job Type: Permanent, Full Time

About Us:

Glasdon International Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products.

About The Role:

Are you looking for an exciting, challenging and rewarding long-term career opportunity?

We are looking for confident and charismatic individuals to join our Customer Support team at our Blackpool facility. The role affords an excellent introduction into the Company and the opportunity for career progression through both practical experience and professional development.

If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further.

The successful candidate with be provided with full and comprehensive training.

Duties and Responsibilities:

• Providing customers with product information in response to requests by email, telephone, or factory visitations. (The majority of contact is through email)
• Providing customers with quotations for products
• Answering queries in terms of stock, delivery times, accounts, and production
• Processing sales orders
• Providing support to external sales personnel
• Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an order

About You:

• Confidence, charisma and keen to progress a long-term career
• Some experience within a sales or customer service environment / familiar with client interactions
• Keen eye for detail
• Strong verbal and written communication skills
• Good administrative, organisational and time management skills
• Good team player
• Ability to solve problems
• Commercial awareness and professional
• Willing to learn
• Valid UK Driving Licence (Desirable)

Benefits:

• A competitive commencing salary
• 33 days paid holiday
• A comprehensive training programmes
• Company final salary pension scheme after a minimum of two years' service
• Life insurance after a minimum of two years' service
• Pension through NEST within 3 months of start date
• Cycle to Work scheme
• Long service awards
• Private health insurance scheme after a minimum of one year's service
• Subsidised on-site social space
• Dress Down Friday
• Team building days
• Paid charity days

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of: Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating, Environmental Awareness and Quote Preparation may also be considered for this role.

The Glasdon Group Limited is an equal opportunities employer.