Customer Support Administrator

Are you looking for a new challenge? To make a name for yourself in a growing industry, providing first-class services?

We are looking for a confident and driven candidate to join a supportive and developing business in the renewables sector.

We are looking for someone who is:

• Confident
• Organised
• Methodical
• Enthusiastic
• Driven
• Resilient

They are:

• Very proficient in Excel, able to manipulate data
• Able to manage their time and caseload
• Able to prioritise their work
• Able to listen
• Have fantastic customer service skills

If this is you, let us know!

The Role

• Liaise with customers
• Ensure all records are up to date on various platforms within the business
• Applying critical thinking to all work, accounting for the nuances of each case.
• Ensure work arranged with approved contractors is in line with best practice value for money
• Take customer payments ensuring that records correspond

The offer

• £24000 - £28000
• Hybrid working (to be discussed after probationary period)
• 33 days leave plus a day off on your birthday
• Generous staff bonus package
• Company pension
• Death in service
• Medicash plan
• Free on-site secure parking