Customer Service - temp

Posted 17 April by Pertemps Banbury
Easy Apply
£13.86 per hour
Banbury , Oxfordshire
Permanent, full-time
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Posted by Pertemps Banbury

Job Advertisement: Customer Service Assistant
Position: Customer Service Assistant
Location: Banbury, UK
Type: Temporary (3 - 6 months) with potential for permanent role
Hourly Rate: £13.86

Role Overview:

As a Customer Service Assistant, you will play a crucial role in our clients operations by assisting with processing customer orders via phone and email. This is an office-based position that requires strong communication skills, both written and verbal, as well as previous experience working in an office environment.

Responsibilities:
  • Handle incoming customer inquiries and orders via phone and email promptly and professionally.
  • Accurately process customer orders and ensure timely delivery.
  • Provide product information and assist customers with any queries or concerns.
  • Collaborate closely with other team members to ensure seamless order processing.
  • Maintain accurate records of customer interactions and transactions.

Requirements:
  • Previous office-based experience is essential.
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and accuracy.
  • Ability to multitask and prioritise in a fast-paced environment.
  • Proficiency in Microsoft Office suite.
  • Positive attitude and willingness to learn.

Benefits:
  • Competitive hourly rate of £13.86.
  • Opportunity to gain valuable experience in a dynamic office environment.
  • Possibility of a permanent role based on performance.

If you are a motivated individual with excellent communication skills and previous office-based experience, we would love to hear from you! Please submit your CV or call Pertemps to find out more...

Reference: 52490303

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