Customer Service Representative

Rthirteen are partnering with a fantastic company, assisting in their search for a Customer Service Representativeto join their team. Working with well-known household brands used across the UK, your role will involve handling orders efficiently to meet customer requirements, preparing internal production orders, pricing, inventory, data processing and coordinating with supply chain.

This is a full-time position working Monday to Friday. The offered salary for this opportunity is up to £30,000 per annum.

The company
This business is going places and that’s not just due to their many locations across the globe. They are shaping the future with their innovative, sustainable solutions that push the boundaries. Not only are the committed to the work but they are also dedicated to providing an inclusive, diverse working environment that allows employees to feel valued, respected & meet their full potential.

The benefits
28 days holiday + bank holidays, Free car parking, Pension (increasing with service)

The day to day

• Managing sales orders in SAP and raising associated production orders daily.
• Corresponding with customers promptly and efficiently about orders, deliveries, invoices.
• Developing strong working relationships with customers.
• Keeping the system data up to date & revising pricing by carrying out routine checks.
• Providing accurate demand planning.
• Managing customer stocks and handling related data as required.

You will have/be

• Previous customer service experience is essential.
• Experience using SAP or equivalent ERP systems.
• Working knowledge of Word and Excel to an intermediate/advanced level.
• Strong written and verbal communication skills with an excellent telephone manner.
• Good attention to detail and accuracy.
• Well organised with the ability to manage a varied workload and work to tight deadlines.

How to apply

To hear more details about this fantastic opportunity please email your CV to Rosie Branford - Senior Recruitment Partner at R13 Recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.