Customer Service Executive

Job Opportunity: Customer Service Receptionist

Location: Beverley (Charming Historic Market Town)

Company: Our client is an award-winning facility that partners with top Spa, Aesthetics, and hair brands worldwide. With a luxurious and prestigious environment that offers a unique opportunity for a dedicated Customer Service Receptionist.

Position: Permanent

Salary: £24,000 - £27,000 per annum

Working Hours: Full-time/Part-time (To be discussed)

Role: As our appointed ambassador, you will provide personalised, one-on-one service to meet each client’s unique needs.

Your responsibilities will include:

• Warmly welcoming guests and ensuring they have a positive experience.
• Managing incoming calls and enquiries.
• Assisting clients with appointments and scheduling.
• Going above and beyond to create a memorable experience for our clients.
• Handling inquiries and resolving any issues promptly.
• Coordinating with therapists and other staff members.
• Assisting with social media content related to services and products.
• Demonstrating a genuine passion
• Making drinks for guests.
• Passionate about gaining positive guest reviews.
• Handling general administrative tasks.

To excel in this role, you should have:

• Familiarity with high-end customer service standards.
• Professionalism and experience in face-to-face interactions.
• Presentable

Benefits:

• Award-Winning Facility
• Product and Treatment Discounts
• Competitive Salary
• 28 Days Holiday (Including Bank Holidays)
• Onsite Parking
• Opportunities for Progression and Growth

Please apply now if you are interested in the position and would like the opportunity to discuss the role further!