Customer Service Executive

Macildowie are actively seeking a Customer Executive to join a well established business based in Bingham, Nottingham. Our clients top priority is to deliver excellent customer service and this is an amazing opportunity to join a expanding, family ran business!

Reporting to: Customer Service Manager

Hours: Full-time (9:00am - 5:00pm, Monday to Friday)

Salary: £24,000 (+ bonus)

Package and Benefits

- Competitive Salary

- Free on-site gym access

- Vitality Health Insurance

- On-site parking

- 33 days holiday (inclusive of bank holidays)

The ideal candidate would be someone who has a previous background in Customer Service, ideally in the construction industry however this is not essential, personality is the main driving factor for success in this role, being able to build and maintain relationships. If you can demonstrate the above then we want to hear from you.

Key Responsibilities and Duties:

- Support daily customer service operations

- Process customer enquiries and orders efficiently

- Manage order bookings using the Warehouse Management System

- Coordinate with couriers for timely deliveries

- Resolve customer issues and collaborate across departments for improvement

Key Skills & Requirements

- Proficient in CISCO phone systems and Google Drive

- Strong team player willing to support cross-departmental initiatives

- Customer-focused with a dedication to exceeding expectations

- Previous experience in industrial/commercial sales and distribution preferred

- Experience managing people and strong commercial acumen desired

If you are keen on this opportunity please apply with your most up to date CV and one of our Consultants will give you a call to discuss in more depth.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.