Customer Service Coordinator
A small residential developer who operate in Berkshire are looking for a Customer Service Coordinator to join their team, the role is based at their office in Reading
If you have experience working within the customer care sector for a new build developer, a property company of a housing contractor you have the experience that I am looking for! Your CV must demonstrates stability.
Day to day duties:
- Speaking with residents regarding their new build property during their warranty period
- Diagnosing defects against the warranty
- Monitoring the customer service inbox & replying to emails from home owners
- Being the first point of contact for the customer care team
- Updating the CRM system whenever you have communication with a resident
- Closing off defects once rectified on the CRM system
- Booking in internal operatives to carry out repair works
- Organising sub contractors if repair work is specialised works
- Visiting sites and conducting customer visits
If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office
Reference: 52453015
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
Report this jobNot quite what you are looking for? Try these similar searches
Replace a job alert
Replace a job alert
Get Job Alerts straight to your inbox
"Office Assistant jobs in London"
Your Job Alert has been created and your search saved.
'Saved search name'