Customer Service Consultant

**WANTED Customer Services Executive**

To join a friendly growing team

Based on the outskirts of Chelmsford you must drive as there are no public transport links

This role is Monday - Friday office based role - 8.30-5.30

Salary is £25k - £26k DOE

You must have

An excellent telephone manner, with experience in dealing with customers via phone, email and live chat.

Be able to adapt quickly

Experience in a Customer Service environment is essential.

Attention to detail, organised, computer literacy

Ability to work under pressure and thrive in a busy environment

The Role:

Process orders over the phone

Deal with enquiries via phone, live chat and emails

Deal with occasional complaints

General administrative tasks.

Develop and increase product knowledge.

Personal Skills

Able to work on own initiative and as part of a team

Experience in complaint handling

Adaptability

Positive, can do attitude

Training is given for in-house systems and products