Customer Service Associates (Product Training Provided)

Do you work in a customer service environment where you have to work shifts and weekend etc?

Are you looking to move away from that type of environment and work in a role that offers training, normal working hours and the opportunity to split you working week between the office and home in a hybrid working environmen?

If so please read on and apply.

My client is renowned for providing ongoing training, development and progressive career opportunities. They have also introduced a hybrid working environment that allows the flexibilty of working at home and in the office (initially 3 days in 5 in the office for the first 3 months and then 3 days in 10 after that).

Due to an increase in business activity, they are now looking to further expand their teams are seeking a number of trainee and experienced Client Service Associates/Customer Service Associates within their Surrey based offices.

Offering great flexibility, after training, the roles will offer hybrid working, where you will be able to split you working time between the office and home.

These varied roles provide their clients/customers and advisers with help, expertise and guidance on a range enquiries using various interactions in order to build strong relationships, whilst also offering an excellent level of customer satisfaction. These are very much career progressive roles, where you continue to develop your skills, knowledge and experience that will enable you to choose your career path in Client Services or within the wider business

As an Associate within this area, you will be provided with full product training in order to understand and provide first line support to customers, advisers and members. The focus of the teams is to help customers manage their investments with ease and providing knowledge and guidance to help support them in the future.

Whether you work in retail or any other type of customer services role, you will now be seeking a new progressive career opportunity within an organisation that have specifically created these roles order to offer ongoing training and true long-term career development.

In order to be considered, it is essential that you are motivated and willing to learn, coupled with excellent organisational and communication skills.

Offering an excellent remuneration and benefits package that includes bonus potential, a non-contributory pension, free parking, professional study support, on site gym, ongoing training and true career development, a full and more detailed job description is available on application.