Customer Service Advisors

Are you an energetic and enthusiastic individual who loves interacting with people? Are you looking for a temporary opportunity to showcase your exceptional customer service skills? Then we have the perfect role for you!

Our client, is seeking a Customer Service Advisor to join their dynamic team on a temporary basis. As a Customer Service Advisor, you will be responsible for providing exceptional customer support, resolving inquiries and complaints, manning a busy reception and ensuring customer satisfaction.

What you'll be doing:

• Interacting with customers via phone, face to face and email to provide outstanding customer service
• Required to cover additional sites on occasion, to provide receptionist support
• Handling customer queries and directing to the correct department, in a timely and professional manner
• Building strong rapport with customers by actively listening and empathising with their needs
• Utilising problem-solving skills to find the best solutions for customers
• Collaborating with other team members to ensure a seamless customer experience

What we're looking for:

• Previous customer service experience is preferred
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously
• Proficient computer skills and the ability to learn and navigate new systems quickly
• A positive and energetic attitude, with a genuine passion for providing exceptional customer service

This is a temporary ongoing role, that could lead to a permanent position for the right person.

Full time hours Monday-Friday 9:00AM-5:00PM

Rate from £11.64PH.

If you are an individual who thrives in a customer-focused role, with a passion for delivering exceptional service, then we want to hear from you! Apply today to be considered for this exciting opportunity as a Customer Service Advisor

Why Adecco:-

Candidate of the month

Perks at Work discount vouchers and collect points to spend

Support programme with 24/7 helpline

Eye care vouchers

Competitive pension scheme

with our client.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.