Customer Service Advisor

Customer Service Advisor
£27,659 per annum + excellent benefits
Bath, Somerset
Permanent

Would you love to work for a growing company in the heart of Bath? Do you thrive to work in a high-performing team? If the answer is YES, then apply today as this could be the role you have been looking for!

Working in partnership, my client is looking to recruit a proactive and professional Customer Service Advisor to join their dedicated team in Bath. You will support the business by providing top-quality service to their customers.

The role:

• First point of contact for all queries
• Receiving and processing customer orders
• Organise and arrange returns
• Provide technical advice
• Maintain accurate records
• General administration

Person specification:

• Previous customer service/call centre experience is essential
• Professional and polite telephone manner
• Pro-active and engaging approach
• Able to work on your initiative
• Excellent communication and organisation skills
• Sound IT skills

Benefits:

• Free on-site parking
• 25 days holiday plus the option to buy more
• Staff discount
• Generous pension contribution

Hours of work will be Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm.

*Due to the location of the client, having your own transport would be beneficial*

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.