Customer Service Advisor

Would you like to join a company nominated by Forbes as one of the top 500 companies in the World to work for? Do you want a to start a career in a company that really make a difference?

We are looking for a Customer Service Advisor to join a Global award winning company based in Watford.

The company offer a generous benefits package including 30 days of annual leave + bank holidays, an annual bonus, private healthcare, and other financial allowances.

We are looking for candidates with customer support skills and a willingness to go the extra mile to help! The successful candidate will have an excellent telephone manner and happy to provide customer support over the phone and email.

Working Hours: Monday - Friday 08:30 - 17:00

Please note, this is a hybrid working opportunity so you must be able to get to Watford.

£26,500 - £27,000 depending on experience

Main duties to include:

• Delivering a high level of customer service
• Managing customer calls
• Reporting
• Managing a shared inbox
• Liaising with couriers around deliveries

Candidate requirements:

• Strong administration skills
• Warm, friendly, calm and professional telephone manner
• High attention to detail
• Able to commute to Watford

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.