Customer Service Advisor

Posted 18 March by LinkPoint Resources Limited
£30,000 per annum
Edinburgh , Midlothian
Permanent, full-time

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Posted by LinkPoint Resources Limited

We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.

£30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits

Customer Service Advisor’s Core Duties

  • Manage and screen incoming calls, and forward them on appropriately
  • Present the products to potential customers
  • Support in the organisation of customer events and launches
  • Provide logistical and administrative support
  • Be professional and courteous at all times
  • Oversee the tidiness and cleanliness of the studio

Customer Service Advisor’s Skills Required

  • Educated to A-level standard
  • Experience working with premium brands; luxury retail or hotels - automotive experience highly desirable
  • Experience in customer care or premium hospitality
  • Good team working experience
  • Outstanding communication and interpersonal skills
  • Best-in-class customer service skills
  • Ability to multi-task
  • Driving licence class B (desirable)
  • Ability to work 5 days per week covering Monday to Sundays on a rotation basis

Are you enthusiastic about the Customer Service Advisor job? Send us your CV in a Word format today.

Required skills

  • Automotive
  • Communications
  • Customer Experience
  • Customer Service
  • Retail

Application questions

Do you have experience working with premium hotel brands or in luxury retail?
Do you have solid experience in delivering best-in-class customer service?
Do you have experience working in the Automotive industry, not essential?
Do you have a driving license class B (desirable)?
Are you happy to work in Central Edinburgh 5 days per week covering a 7-day rotating week?

Reference: 52334265

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