Customer Service Advisor

Posted 18 March by S4 Personnel Ltd
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Ref: 3808

Job: Customer Service Advisor

Salary: £23,500 - £24,500

Location: High Wycombe - Office based, potential work remotely on an 80/20 split after successful training

Hours: 10.00 - 18.00

Main Responsibilities:

This Outbound Customer Service role is working for a well-established company based in Loudwater. The role will involve outbound customer service calls and you will be responsible for providing a positive customer journey and cross-selling suitable products where possible. You will have good telephone-based experience, be used to working to KPIs and self-motivated. Strong communication skills and an empathetic and supportive manner is essential.

The successful candidate will have a proven track record in telephone-based Customer Service.

Key Skills:

  • Excellent customer service skills
  • Confident telephone manner

Experience:

  • Proven telephone-based background
  • Previous experience of upselling/cross selling

Benefits:

  • Contributory Pension Scheme
  • Private Health Care
  • Life Assurance
  • Onsite free car parking
  • Subsidised staff canteen
  • Cycle to work scheme
  • Introductory Bonus scheme
  • Free yearly flu vaccination
  • Discounts on selected products and services

Please only apply if you match all of the above criteria.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 15 minutes.
If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

Required skills

  • Advisor
  • Calls
  • Communication Skills
  • Customer Care
  • Customer Service
  • Customer Services
  • Supportive
  • Telephone Manner

Reference: 52334061

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