Customer Service Advisor

Juice Recruitment is delighted to be working with a growing retail business, with the appointment of a Customer Service Advisor to join their growing team in Avonmouth.

You will be taking inbound calls from existing and prospective customers regarding an extensive product range, with the overall objective of booking an appointment for an experienced sales advisor to offer an inhouse demonstration and quote. There is absolutely no cold calling, it will be following up on warm leads to customers expecting a phone call and looking for more information.

Key Responsibilities:

• Outbound calls to people enquiring about the products.
• Receiving some incoming calls from customers.
• Responding to leads from the website and adverts.
• Booking sales appointments.
• Understanding the customer needs and suggesting suitable products.

Skills required:

• Telesales or outbound experience is highly desirable.
• Confident communicator with the ability to build a professional yet relaxed rapport at all levels.
• A calm and unflappable nature.

No experience is necessarily required - the company is looking for candidates who are customer focused, have a hunger for success and seeking a progressive career. There is such a great earning potential for all the appointments you book in and convert to sale, on top of your generous basic salary.

Extra details:

• Monday to Friday, 09:00am - 5:00pm.
• Office based, Avonmouth.
• Must have own vehicle, no public transport links.

Basic Salary up to £30,000 (OTE £50,000-£60,000)