Customer Service Advisor

Huntingdon

Full Time, Permanent

Monday – Friday – 37.5 hours per week shift - Between 8am & 6pm

Our client is seeking to add to their Customer Service team a further Advisor delivering first class customer service to customers either by telephone or e-mail.  

If you are computer literate and keen to learn – then our client offers great training and support  - including mentoring to ensure that you develop.  

Skills Required:

• Strong focus on delivering the very best customer service at all times
• Effective communicator with a great telephone manger and the ability to build rapport
• IT skills to update database 
• Team player

Main Duties:

• Dealing with all incoming telephone and email queries
• Providing efficient and accurate support
• Accurate message taking
• Basic administration 
• Forwarding relevant internal paperwork
• Updating customer records

Benefits: 

• 25 days holiday
• Annual bonus scheme
• Annual personal review
• Seasonal flu jabs
• Team building events
• 7% employer pension contribution
• Wide range of development and training
• Employee assistance programme
• Income Protection Scheme
• Dress down Friday

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.