Customer Service Advisor
Customer Service Advisor
Our client is a well known and respected eyewear distributor.
They have an opportunity for a Customer Service Advisor to join their busy office based in Bromsgrove.
.This is an excellent opportunity for a reliable and enthusiastic individual who is looking to work within a busy team and a progressive and forward-thinking company.
Key Responsibilities
Daily contact with existing customers
Contact with customers via email and telephone
Processing orders via Sage
Processing returns/credits via Sage
Working with the Sales Team to ensure customers are satisfied
Key Requirements
Excellent telephone manner
The ability to remain calm in a busy environment
Adaptability and organisational skills
Experience of Microsoft office
Good speed while providing excellent Customer Service
Previous customer service experience
Details
Hours: Monday-Friday, 09:00 - 17:00 (30 min lunch)
Job Type: Full-time, Permanent
Location: Stoke Prior
Benefits
On-site parking
1 x free optical frame (after 3 months)
1 x free sunglass frame (after 3 months)
Birthday is given off as a free day of annual leave
Wellbeing awards
Reference: 52246078
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