Customer Service Advisor

Our client in Northamptonshire is looking for a Customer Service Advisor with supply chain experience.

Monday to Friday

8am - 4pm (flexible)
£12.50 p/h

The ideal candidate will be responsible for internal and external customer satisfaction though the effective management of raw material and finished goods orders from order receipt to receipt by customer.

The broad outline of role is from customer raw materials order receipt to customer receipt including booking of transport, documentation and queries around the shipment of goods and routings/capabilities.

Required skills and experience include:

• Have relevant experience in logistics and/or production flow.
• Have strong skills in Microsoft Office and ability to work with Microsoft Dynamics AX.
• Be self-motivated with positive attitude, and the willingness to learn and develop.
• Have a desire to find solutions to challenges, seeking support from colleagues for best effective.
• Able to work independently and as team player.
• Willing to adapt to the needs of the team, throughout different areas.
• Exhibit excellent communication skills, being clear in sharing information, even in difficult situations.
• Pay attention to detail.
• Have good time management with the ability to meet deadlines.
• Be able to multitask, even when under pressure.

If you are interested, please apply with your up-to-date CV today!