Customer Service Advisor - Remote

Customer Service Advisor - Work from home

Pay - £12 per hour

Contract - 4 week contact with a view of extension

• 37.5 hours per week
• Monday to Friday, no weekend!
• Shifts between 9am to 17:30pm

Training - 2 days

Immediate start 8th April and 10th April - (No holidays can be booked during this 4 week period)

We are recruiting on behalf of our client who is a global award-winning outsourcer who works with a host of well known brands and businesses. They are looking for passionate, personable and professional Customer Service Advisors to join then in a government campaign.

As a Customer Service Advisor you will be handling incoming customer queries and providing a first class service, ensuring our customers leave with a positive, lasting impression!

?The Role?

• Handling queries and bookings from customers via inbound calls, email, web chat, white mail or social media forums.
• Meeting challenging targets for Quality of interaction and process follow through.
• To ensure the best Customer service experience is given to all customers.
• To achieve KPI's (Key Performance Indicators) whilst maintaining excellent quality.
• Ensuring that all consumer contact is handled in a professional manner in line with the client's methodologies, values and principles - maximize all interactions to promote their Brand.
  
  

  ?Please note; successful candidates will be required to pass a DBS check.?

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.