Customer Service Advisor - Insurance

Posted 12 April by PDR Solutions
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Are you committed to providing excellent Customer Service?

Are you a team player?

Can you work 1 in 3 Saturday's?

My client, one of Kent's leading Insurance brokers, are seeking a Customer Service Advisor to join their busy department. The successful candidate will be responsible for:

  • Providing a focused and friendly service to all Customers.
  • Handling a range of enquiries from customers by telephone and email.
  • Scanning incoming documentation and actioning or distributing appropriately.
  • Maintaining secure and accurate filing systems.
  • Maintaining an acceptable level of product knowledge by keeping up to date with product developments.

All applicants must have a good working knowledge of Microsoft Office and be well organised.

This is a fantastic opportunity for anyone looking for an office based role.

Other company benefits include:

  • Ongoing training and development
  • Success celebrations and rewards including company nights out
  • Weekly snack deliveries
  • Free on-site parking.

Working hours are Monday to Friday 9am-5.30pm and 1 in 3 Saturdays 9am-2pm.

If you feel that you possess a strong attention to detail, have an excellent telephone manner and great interpersonal skills then this could be the job for you!

To apply please send your CV or call the office for further details.

Required skills

  • Customer Service
  • Insurance
  • Microsoft Office
  • Telephone Manner
  • Administration

Reference: 52466712

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