Customer Service Advisor - Homes Repairs
Customer Service Advisor - Homes Repairs
Driver Hire Gatwick is recruiting on behalf of a prestigious client in Crawley for the position of Customer Service Advisor in Homes Repairs. This role involves handling a high volume of repair calls, diagnosing issues, and coordinating necessary repair work. Join our client's team and contribute to ensuring homes are maintained to the highest standards.
Responsibilities:
- Handle a large volume of repair calls from residents
- Diagnose repair issues over the phone
- Raise work orders for necessary repair work
- Coordinate with repair teams to ensure timely resolution of issues
- Provide exceptional customer service at all times
Reason for Recruitment:
This position is for maternity cover.
Skills and Experience Required:
- Previous experience in a call center or call handling role
- Excellent customer service skills
- Experience diagnosing repair issues
- Minimum of 5 years of employment history
Benefits:
- Competitive hourly rate
- Opportunity to gain experience with a reputable client
- Supportive team environment
Join our client's team and make a difference in ensuring homes are well-maintained and residents receive top-notch service. Apply now to start your journey with us!
Required skills
- Advisor
- Calls
- Customer Service
- Orders
Reference: 52203019
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