Customer Service Administrator

Due to company growth, a leading consultancy are seeking a Customer Service Administrator to support their project team. This role involves dealing with customer enquiries, processing orders, and completing administration tasks, whilst ensuring clients receive a high level of service.

• Salary up to £27,000
• 25 days annual holiday leave plus bank holidays
• Excellent benefits such as annual bonuses, free parking, private health care, company pension contribution
• 35 hours - office based
• Parking on site

Customer Service Administrator duties:

• Dealing with customer enquiries including dispatch and delivery status of materials
• Managing queries effectively, escalating complaints as required
• Ensuring new orders are entered onto the in-house database and processed accurately
• Liaising with the wider team to ensure all targets are met
• Generating and validating of supplier’s data
• Ensuring that the customer service team are fully supported
• Providing excellent levels of customer service to a range of clients

Customer Service Administrator required skills/competencies:

• Proficient in Microsoft packages including Excel
• Excellent communication skills both written and verbal

Apply today!