Customer Service Administrator

Customer Service Administrator

Wolverhampton

£25k - £28k

Full-time

Monday – Friday

9:00am – 5:00pm

Are you an experienced customer service administrator?

Are you both friendly and professional?

Can you work as part of a team and on your own initiative, whilst also meeting deadlines and targets?

We are currently recruiting for a Customer Service Administrator to join our client in Wolverhampton!

Main duties include (but not limited to):

• Be the first point of contact for customer/client enquiries and respond/escalate them accordingly via telephone and email.
• Update customers on the status of their order, answer any questions or concerns.
• Provide the highest level of customer service possible.
• Order processing, order entry and invoice management.
• Use the task management system to track and follow progress of orders.
• Create shipping labels through various courier systems.

The ideal candidate:

• Will have a high level of attention to detail.
• Be able to work to a high level of detail and accuracy.
• Be able to be a team player.
• Have experience within a customer service based role.
• Be able to work well under their own initiative.
• Will carry out their work with a high degree of care.

Apply today!