Customer Service Administrator

Job Title: Customer Service Administrator

Location: Basingstoke

Contract Details: Temporary

Salary: £12 - £13 per hour

About Our Client:

Our client is a dynamic and friendly organisation in the construction industry. Known for their outstanding customer service, they are looking for a Customer Service Administrator to join their team in Basingstoke.

Responsibilities:

• Handle incoming phone calls from customers, addressing inquiries and providing assistance
• Proactively chase contracts and ensure all necessary paperwork is completed accurately
• Monitor and respond to customer emails promptly and professionally
• Update customer information and maintain accurate records in the system
• Collaborate with other team members to provide seamless customer service experience

Essential (Knowledge, skills, qualifications, experience):

• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Previous experience in a customer service role
• Proficiency in using computer systems and MS Office suite

How to Apply:

If you're a dedicated individual with excellent customer service skills, we want to hear from you. We look forward to reviewing your application and contacting shortlisted candidates for further assessment.

Please note: Parking is available on site and access to bus routes.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.