Customer Service Administrator
Posted 16 April by
Westray Recruitment Group
This role suits individuals who thrive within a customer service based role, with lots of technical administrative duties included, the successful candidate must also thrive within an administrative setting.
WHAT IS IN IT FOR YOU?
Annual salary – 25-30k DOE
Day shift, Monday to Friday
Commission scheme applicable
Full time permanent opportunity, 37.5 hour weeks
Hybrid working structure
Pension scheme
Competitive Holiday package
Market leading training and upskilling initiatives
Genuine Internal progression opportunities
THE BUSINESS
Our client is a market leading Waste Management business who are experiencing tremendous growth. Our clients head office is in Durham, however this role offers Hybrid working with only 1-2 days of travel to office required weekly.
THE ROLE
- To provide admin support to our clients established waste services department.
- Duties include: · Customer Service & Account Management, answering phone calls, responding to emails, and managing calendars. ·
- Outbound calling for order requests and queries ·
- General administration of sales, operational and compliance documentation · Planning of orders with a network of hauliers & disposal outlets ·
- Finance admin (Sales & Purchase orders, including GRN/POD’s) ·
- System & data processing, conduct data entry and maintain accurate records · General administrative tasks as and when required by other members of the department ·
- Prepare and edit documents, including correspondence, reports, and presentations ·
- Assist with organising meetings and events, including scheduling appointments and making travel arrangements
THE PERSON
- Excellent customer service experience ·
- Telesales experience preferred but not essential ·
- Educated to GCSE standard or equivalent ·
- Proficient IT user – Microsoft Office
- Excellent administrative skills
TO APPLY
Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group
Reference: 52484857
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