Customer Service Administrator
The Customer Service Administrator position requires a committed individual who thrives in a team environment. The role involves ensuring our customers receive the best service possible and assisting with all property-related enquiries.
Client Details
Our client is a reputable company based in Uckfield, committed to providing excellent customer service and innovative solutions to their clients.
Description
Responsibilities for a Customer Service Administrator
- Manage and resolve customer inquiries in a timely and professional manner.
- Coordinate with different departments to assist customers with their requests.
- Maintain a high level of product and service knowledge.
- Ensure customer satisfaction by providing excellent customer service.
- Track customer interactions and transactions, recording details of inquiries, complaints, and comments.
- Communicate and collaborate with other internal departments.
- Provide feedback on the efficiency of the customer service process.
- Participate in team meetings and training programs.
Profile
A successful Customer Service Administrator should have:
- Experience in a customer service role.
- Excellent communication skills.
- A strong commitment to customer satisfaction.
- Proficiency in Microsoft Office Suite.
- Ability to work as part of a team.
- Ability to maintain a positive attitude in challenging situations.
Job Offer
- A supportive and professional work environment in Uckfield.
- Opportunity to work with a dedicated team.
- A chance to enhance your skills and grow within the company.
Required skills
- Customer service 1 year
Reference: 52452764
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