Customer Service Administrator

It's exciting times for this award winning organisation based in the Watford area! Due to recent acquisition, they are now part of a global business and offering an amazing benefits package and opportunities for career growth and development. If you want to be part of a fantastic team and culture, are able to work from their Watford offices on a hybrid basis and have brilliant customer service skills, please apply now!

We have various opportunities available within their customer service operations, with candidates able to interview for multiple roles to match their skills and aspirations. This a great opportunity for candidates that are looking for an organisation in which they can grow and develop, candidates that want to start a career and be part of a successful team. Previous experience within customer service is needed, with the ability to learn quickly. CANDIDATES MUST BE ABLE TO COMMUTE TO THEIR WATFORD OFFICE!

Salary - £28,000 plus fantastic benefits

Some of the duties will include:

• Support the order process and ensure high levels of customer service are received
• Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
• Process all deliveries for all orders placed online
• Reply to emails in a timely and professional manner
• Provide a high level of support to customers throughout the process
• Handling customer queries and problems as they arise
• Working well as part of a team
• Contact customers if there is an issue with their delivery
  
  

The suitable candidate:

• Previous experience within customer service
• Relationship building skills
• Previous administration experience
• Strong team player
• Good communication skills on all levels
• Happy to be based within the Watford office - although hybrid working is available after training

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support