Customer Service Administrator

Our client is looking to recruit a customer service administrator to join their team. This role will become permanent after a successful work trail for the right candidate. You would be primarily responsible for Service/Aftercare (Customer Service) with a little sales admin thrown in.

Main Duties

• First pick up on phone - directing calls/answering queries
• Answering emails - complaints etc
• Setting up technician visits
• Sending out parts to rectify complaints
• Work as part of a team
• Any other admin duties
• After full training, more tasks may be introduced

Skills and Qualifications

• Good eye for detail - would need to make judgement calls on what needs to be done to a product when faults/problems arise
• Should be able to prioritise tasks and work to deadlines
• Excellent computer skills in Microsoft office
• Training and full support will be on hand through the initial first few months until up and running

Working hours

• 8.30am - 5.00pm Monday - Thursday
• 8.30am - 4.00pm on a Friday

We will try to respond to reply to all applications. If, however you have not heard from us within 7 days you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements advertised by CDH Recruitment Limited