Customer Service Administrator

Posted 5 April by Pertemps Crawley Perms 304
Easy Apply
£23,000 - £25,000 per annum
Horley , Surrey
Permanent, full-time
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Posted by Pertemps Crawley Perms 304
Are you a dedicated individual with a strong focus on customer satisfaction and excellent organisational abilities? Are you seeking an opportunity to thrive in a dynamic, yet laid-back work setting where each day brings new and exciting challenges?

Pertemps have partnered with a well-known company in the Horley area who have over 40 years of experience in their trade, looking for a Customer Service Administrator.

What's in it for you?
  • £23,000pa - £25,000pa DOE
  • Monday - Friday 8.00 - 17.00
  • 28 days holiday (including Bank Holidays)
  • Company pension
  • Free on-site parking
  • Casual dress
  • Free food on a Friday
  • Learning and development

The Role:
  • Taking incoming calls from customers & managing an email inbox
  • Taking detailed information/orders and processing these onto the system
  • Keeping the customer updated & maintaining the database
  • Answering any queries or concerns from customers
  • General administrative tasks

The person:
  • Excellent communication & organisation skills
  • Previous experience with MS packages or CRM systems
  • Self-motivated & confident
  • Previous customer service experience

Reference: 52430901

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