Customer Service Administrator
Business Administrator – Kinning Park
Salary £24000 - £28000 DOE
Are you an experienced Administrator with excellent Customer Service skills? We are currently recruiting for a Business Administrator to join a successful team in Rutherglen.
The ideal candidate will have a can-do attitude, someone who has the drive to succeed in a fast-paced environment, where accuracy and attention to detail are key.
Key Responsibilities include...
- Answer phone calls and emails professionally and in a timely manner
- Provide a pro-active approach to customer service
- Provide administrative support to our sales team to maximising their productivity
- Learning our order process system
- Create quotations
- Process orders accurately and in a timely manner
- Manage customer expectations throughout the order process, making them aware of any extended lead times
- Work with customers to progress orders, arranging payments and sending order confirmations
- Check the progress of orders with suppliers and our inhouse production to ensure customers are aware of any delays immediately
- Client record housekeeping
Skills and experience required
- Personable
- Motivated & Pro-active
- Excellent attention to detail
- Good organisation skills
- Computer literate with good Excel and Outlook skills
- Hardworking, can-do attitude.
- Excellent organisational and communication skills
- Professional telephone manner to deal with clients and suppliers
- Able to work well as part of a team
- Able to work well under pressure
If this sounds like an opportunity you would be interested in, please send your CV to
Reference: 52391237
Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.
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