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Customer Service Administrator

Posted 15 April by Parke Lane People
Salary icon £25,000 - £28,000 per annum
Location icon Westcott , Buckinghamshire

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Our client is a growing business with new offices on the outskirts of Aylesbury. They have a new permanent requirement in their team for a Customer Service Administrator.

Reporting into the Team Leader, you will be responsible for:

  • Monitoring the primary workflow mailbox.
  • Directing and processing emails into the appropriate internal departments.
  • Communication with clients predominantly by email and sometimes phone.
  • Responding to general enquiries from customers and suppliers.
  • Supporting and assisting the Sales team with rate cards and quotes.
  • Assisting with customer invoicing.
  • Providing postal and parcel updates to customers.

Candidates that apply should ideally have previous Administration experience and be comfortable working with data. You should have a methodical approach, with excellent attention to detail and be a team player, used to working to deadlines and communicating with internal and external parties.

On offer is a salary of £25-28k depending on experience, benefits and the opportunity for future progression. Full or part time hours considered (30 hours over 5 days). There is onsite parking on offer.

Required skills

  • 1
    Communication Skills
  • 1
    Customer Service
  • 1
    General Administration

Reference: 52259469

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